Pilot – R&R

Security Robot Pilot Project

Roles and Responsibilities



In a pilot project we work directly with a facility team and install a security robot for an extended period. The robot is set up to execute security patrols under the supervision of the client’s employees. This enables the client to get an accurate picture of how the robot would integrate into their existing team, and assess the value that the robot brings to the company. A pilot project can run anywhere from a single week to several months. Specific metrics are defined ahead of time, and data are collected during the pilot to determine if the robot is meeting the needs of the client. In most cases, at the end of a successful pilot, the client purchases one or more security robots for use in the facility.


The goals of a pilot project are twofold. For the client it is to evaluate RAMSEE to determine if there is real value to putting a robot to work. While there are very good reasons to rely on a security robot, every business and facility is unique. Having the ability to work along side the robot is an easy way to assess its value to the business.

For Gamma 2 Robotics the goals are to demonstrate the value and reliability of the robot, to produce a case study for use in publications and marketing, and to collect data about the experience to further improve the quality of the product.


It is simple and straight forward to set up for a pilot project. We use a four phase process:

  • On-boarding

  • Training and verification

  • Operations

  • Post Pilot validation

In each of these phases both Gamma 2 Robotics (or its channel partner) and the client that is hosting the pilot project have responsibilities that need to be met to make a successful pilot.

Phase 1: On-Boarding

There are many similarities in this phase to on-boarding a new employee. The employee must learn about the facility, how to get from one place to another, the names of the places and things (“East Loading Dock” versus “Receiving Dock 3”), what areas to patrol, what to expect. For example some smell of exhaust (carbon monoxide / smoke) is normal on the loading dock. The robot is also configured for what is unusual (smell of smoke in the lobby) and what to do when a problem is identified (Radio your supervisor versus call the boss at home).

Gamma 2 Robotics


  • Collect data

  • Build the map of the layout

  • Set up patrols

  • Configure alarms

  • Confirm connectivity (wireless)

  • Define the patrols

  • Define normal versus alarm conditions

  • Provide access to existing security company

  • Ensure necessary infrastructure

  • Designate Robot Supervisor

Phase 2: Training and Verification

In this phase we make sure that the robot has been properly configured, that the robot supervisors have been trained to use the robot, and that the team is ready to go to work. It includes having the G2R team walk both the robot and the supervisor(s) through typical nightly activities, and one or more days of typical patrolling in the facility.

Gamma 2 Robotics


  • Train Robot Supervisor(s)

  • Verify correct robot behavior

  • Oversight of supervisor(s) as needed

  • Support for the Robot Supervisor(s)

  • Access to the facility for training and verification

Phase 3: Operations

In this phase, the longest of the entire process, the robot does its job night after night after night. The robot supervisors are in charge, but G2R representatives are on call for any questions, problems, or support. This phase lets the client get a hands on experience of the robot in action. As the client becomes more familiar with using the robot additional tasks may be assigned to it, these can be used to evaluate capabilities that were not in the original project description. Where possible the Gamma 2 team will integrate these requests into the pilot project.

Gamma 2 robotics


  • Provide support as needed

  • Trouble shooting

  • Data collection

  • Robot Supervisor(s) run the robots

  • Supervisor(s) and other employees provide feedback to G2R


Phase 4: Post Pilot Validation

This final stage is where we pull everything together. The data – both from the robot and from the experiences of the robot supervisors and the client’s other employees – are analyzed and summarized to assess the benefits and the costs of the robot. This final report is put together as a case study and the client can use the data collected to make an informed decision about the value of the robot to their business. Every business is different, and if the robot is not providing real value to the client, the client won’t benefit from putting RAMSEE to work in their facility.

Gamma 2 Robotics


  • Data collection

  • Experience collection

  • Project summary

  • Case Study

  • Provide feedback

  • Support the development of the case study

  • Evaluate the pilot project

Next Steps

If you are interested in hosting a pilot project, please get in touch with us at